Contact & Support

Please make sure that no files of other maps or MLO's are corrupting one of our offers. This may be leading to map- bugs or loading issues. If you don't know which files are in specific maps of ours, we recommend getting in touch with our support to prevent these kinds of issues!

Our support is available for most of the time. We’re working on an even better experience for our customers. That’s why we created a channel to see what the average response time (ART) is right now.

Hyperlinks on this website usually lead to external sources in a new tab.

We do not guarantee support for external maps or projects. We do only give support on our products - Please take a look at our Terms of Service which you can find right here.

Any questions left? Feel free getting in touch with us!

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Refund Policy

When you make a purchase from us, you're buying a license to use the digital virtual items included in your purchase. Please note that this transaction is final, and we do not offer refunds. If you're banned from the Platform for violating the rules, you won't be eligible for a refund. The Platform reserves the right to enforce bans at its discretion and to modify its rules at any time. All items are virtual and hold no real-world value; they cannot be exchanged for real-world currency. For more information, please refer to Tebex Terms & Conditions.